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DhruvaLabs

Legal

Privacy Policy

This policy describes what this website actually collects, why, and how to reach us about it. It covers this website and enquiries submitted through it.

Who We Are

DhruvaLabs is operated by Quantyx Technologies Private Limited, Bangalore, India. DhruvaLabs is a professional practice working with organisations on capability, leadership, performance and organisational change. This policy applies to this website and to enquiries submitted through it.

If you have a privacy question or request relating to this website, you can reach us through the Start a Conversation page on this website, describing your request in the context field. Requests received this way are handled by authorised DhruvaLabs personnel.

Information We Collect

This website has one place where you can give us information about yourself: the enquiry form on the Start a Conversation page. When you submit that form we collect:

  • your name (required)
  • your work email address (required)
  • your organisation (required)
  • your role or designation (required)
  • the context or enquiry you choose to describe (required)
  • your phone number (optional)
  • your preferred way to be contacted — email, phone or video (optional)

We do not ask for, and this website does not collect, psychometric, assessment, health, clinical or other sensitive personal information. Please do not include such information in the enquiry field.

As with any website, technical information such as your IP address, browser and device characteristics, and request timestamps may be processed by the providers that host, serve and protect this website in order to deliver pages and keep the site secure. This information is generated by the infrastructure serving the site rather than collected by a form.

This website does not currently use analytics, advertising or cross-site tracking technology, and does not store marketing or tracking cookies. Storage in your browser is limited to what is technically necessary to serve the website.

Why We Use the Information

Information you submit through the enquiry form is used to:

  • respond to your enquiry
  • understand the context well enough to assess whether and how a business conversation should proceed
  • communicate with you about that enquiry, including who from DhruvaLabs should be involved
  • maintain appropriate business records of enquiries and engagements

Technical information processed by our infrastructure providers is used to operate, secure and troubleshoot the website.

Submitting an enquiry does not subscribe you to marketing. We do not add enquiry contacts to a marketing list on the basis of an enquiry. If we ever offer a mailing list, it will be a separate, optional and specific choice.

How Information Is Obtained

  • Directly from you: everything you type into the enquiry form.
  • Generated during website use: technical and log information processed by the providers hosting and securing this website.

We do not purchase personal information, and we do not obtain visitor information from data brokers or advertising networks.

Who We May Share Information With

We do not sell personal information. Information may be accessible to the following categories of recipient, and only as necessary:

  • the providers that host this website and the database in which enquiry submissions are stored, acting on our instructions
  • authorised DhruvaLabs personnel responsible for responding to enquiries
  • professional advisers, where legitimately required
  • authorities or other parties, where disclosure is required by applicable law

We do not name individual service providers here; a current record of the providers used is maintained internally and can be described on request.

International Processing

This website and its database are operated using cloud infrastructure, and the hosting and storage locations used by those providers may be outside the country from which you access the site. Where information is processed across borders, we expect our providers to apply appropriate safeguards. Specific processing locations are documented internally with the providers concerned rather than asserted generally here.

Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business-record and applicable legal requirements. Enquiries that do not lead to a conversation are not kept indefinitely for that reason alone.

Security

We use reasonable technical and organisational measures to protect the information we hold, including restricting access to enquiry records to authorised personnel. No method of transmission or storage can be guaranteed to be completely secure, and we do not claim any formal security certification.

Your Choices and Rights

Subject to applicable law, you may ask us to:

  • confirm what information we hold about you and provide access to it
  • correct information that is inaccurate or out of date
  • delete information where it is no longer required for the purposes described here
  • withdraw consent, where our processing of your information relies on consent

To make a request, or to raise a privacy question or grievance, use the Start a Conversation page on this website and describe the request. We will respond as required under applicable law, and may need to confirm your identity before acting on a request.

Children

This is an enterprise website intended for business audiences. It is not directed at children, and we do not seek information from children through its business-enquiry experience.

Cookies and Analytics

This website does not currently use analytics, measurement or advertising technology, and sets no marketing or tracking cookies. Only storage that is technically necessary to serve the site is used, which is why you are not asked for cookie consent.

If measurement or analytics is introduced in future, this section will describe what is used and why, and any consent required under applicable law will be sought before such technology is activated.

Changes to This Policy

We may update this policy to reflect changes to the website, our services or legal requirements. The current version is always the one published on this page.

Contact

For any question about this policy or about how information submitted through this website is handled, contact us through the Start a Conversation page on this website.